Telehealth

Same Great Care - Now in the Comfort of Your Home

Telehealth* brings you the same great care you've come to expect, now in the comfort of your home. Through virtual appointments, you will connect with your provider in real-time. 

Available Telehealth Services

• Family Medicine
• Counseling and Therapy
• Dietitian Services
• Ear, Nose & Throat
• Gastroenterology
• General Surgery
• Obstetrics/Gynecology
• Orthopedics
• Pain Management
• Podiatry
• Weight Loss
   

Telehealth Appointment Process 

Options for Requesting Your Appointment

• Call any of our clinic locations to schedule an appointment. 
• Message your provider’s team through MyChart. (To enroll in MyChart, call 641-444-5600.)

Requirements for a Telehealth Appointment

• Smart phone, tablet, or computer with a camera

Preparations Prior to Your Appointment

• A series of text messages will be sent from the clinic to your phone.
• The texts will include a link for the Vidyo app to download. Please wait for the link to download the app. Download process is complete once you see the Vidyo green screen requesting portal.
• Another text provides your appointment date and time.
• The final text is typically received the day of your appointment with a PIN protected link for your individual appointment.  The PIN will vary between 4 - 8 characters.
• Do not delete these texts messages until after your appointment is completed. 

“Arriving” for Your Appointment

• Double check that the Vidyo app was downloaded properly to your phone or tablet.
• At the time of your appointment, click the link provided in the final text message.
• When prompted, enter your first and last name and pin number.
• You should now be connected with your Iowa Specialty Hospital provider via screen-sharing.
   

For questions about telehealth, please call Robyn Paulsen at 515-602-9830.

For information on clinic locations, please visit our Locations page.

*Our Telehealth System is HIPAA secure for patient privacy and protection.